Terms of Use

Effective Date: 27 November 2025

Introduction
Welcome to carmelafashion.com (the “Website”), operated by Carmela Group Limited (“the Company”, “we”, or “us”). This Website is a business-to-business (B2B) wholesale platform accessible only to professional buyers who have completed business registration and been approved by us. By accessing or using the Website, you (or the company you represent) agree to be bound by these Terms of Use. If you do not agree, please cease using the Website immediately.

Registration and Account
2.1 You must be at least 18 years old and have full legal capacity to register.

2.2 You are required to provide true, accurate, and complete business information during registration. Any false information will result in permanent account suspension.

2.3 You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.

2.4 We reserve the right to reject any registration application or terminate any account at any time without prior notice or explanation.

Use Restrictions
3.1 All content on the Website (including but not limited to text, photographs, videos, designs, and pricing) is protected by copyright, trademark, and other intellectual property laws. Reproduction, distribution, or any commercial use without our prior written consent is strictly prohibited.

3.2 The use of automated tools (e.g., crawlers, robots) to scrape data from the Website is forbidden.

3.3 Any action that interferes with the normal operation of the Website or compromises its security is prohibited.

Pricing and Orders
4.1 All prices are displayed in USD and exclude French VAT (TVA) and other import duties. We use DAP (Delivered at Place) Incoterms: risk and costs transfer to the buyer once the goods arrive at the named place in France. Import clearance and associated taxes are the buyer’s responsibility.

4.2 Prices may be adjusted due to promotions, exchange rates, or stock changes. The final price confirmed at checkout shall prevail.

4.3 Placing an order constitutes a legally binding offer; we reserve the right to accept or reject any order.

Payment
All transactions are processed through Shopline Payment. Please refer to Shopline’s official terms for details.

Intellectual Property
All content on the Website is owned by Carmela Group Limited or its suppliers. Unauthorised use constitutes infringement, and we reserve the right to pursue legal remedies.

Limitation of Liability

7.1 Product images and descriptions are for reference only; actual colours and sizes may vary slightly due to monitor settings.

 

7.2 We do not guarantee that the Website will be uninterrupted or error-free.

 

7.3 To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, punitive, or consequential damages.

 

Governing Law and Jurisdiction

These Terms shall be governed by the laws of the Hong Kong Special Administrative Region. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.

 

Amendments

We reserve the right to modify these Terms at any time. Revised Terms become effective immediately upon posting on the Website. Continued use constitutes acceptance.

 

Contact Us

Email: contact@carmelafashion.com Tel: +852 5115 7176 (Hong Kong) / +33 6 10 98 43 05 (France)

 

Carmela Group Limited - Hong Kong Registered Company